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Diane Minguez
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Diane Minguez
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How to Protect Your Customer’s Privacy

February 9, 2017 1:12 am

If you run a business, then you know the customer is king. But what about the customer’s privacy? Help your business be more thoughtful about what information is collected and how you can protect that data and foster trust, with these tips from the NCSA.

If you collect it, protect it: Follow reasonable security measures to protect individuals' personal information from inappropriate and unauthorized access.

Be open and honest about how you collect, use and share personal information: Clearly communicate your data use practices and any features or settings you offer to consumers to manage their privacy.

Don't count on your privacy policy as your only tool to educate consumers about your privacy practices: Communicate clearly and often what privacy means to your organization and the steps you take to achieve and maintain consumer privacy and security.

Create a culture of privacy in your organization: Educate employees about their role in privacy, security and respecting and protecting the personal information of colleagues and customers.

In addition to your privacy practices, do your due diligence and monitor partners and vendors: You are also responsible for how they use and collect personal information.

Source: SOURCE National Cyber Security Alliance

Published with permission from RISMedia.

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